Return Policy and Care

Our 14-day return policy allows returns and exchanges from the date you receive the item. Customers are responsible for shipping fees. Item must be in original condition with packaging for a full refund.

 

To make a return, please email us emeraldjulietjewelry@gmail.com 

include your order number, and reason for exchange or return. 

 

 

 

Care: 

To ensure the lasting beauty of your ring:

• Avoid exposure to harsh chemicals or cleaning agents.
• Remove when engaging in physical activities or swimming.
• Store in a soft pouch or jewelry box to prevent scratches.
• Periodically clean with a gentle jewelry cleaner and soft cloth.
• Avoid sudden impacts or drops to prevent damage.